Sears Outlet in Holyoke, MA Closed now

Reviews about Sears Outlet

• ★ ★ ☆ ☆ ☆

  October 03, 2019, by Jody Hart
  If you buy anything from this store don't expect it to be delivered before the next Presidential Election. My delivery was to be Friday Jan 3. No delivery. I was understanding due to the snowstorm the day before. I figured that they might be running late. They called to confirm delivery for Saturday between 9-11am. I got a call at 10:30 that the delivery was cancelled. I had to call back to actually talk to someone. When I did, unfortunately it was not anyone in North America. They told me that there was a problem with the paperwork and that I needed to call the store. I called the store and Kevin told me that he would get back to me. I did not expect a call within the hour because I know that he had to call around. Well 23 hours later I decided to call back. I was told that the delivery would be on Wednesday. Needless to say I wasn't very happy. I already took a day off from work in anticipation of the delivery, On Monday I get a call and was told to call about my scheduled delivery for TUESDAY. When I called I asked for a time I was then told that the fridge was no longer available. I am now getting a tad upset. The woman from a country across the great ocean called the store for me to find out what happened to my fridge. She got back on the line and said that the fridge was indeed still available and that I will get a call tonight confirming my delivery time. Let me just say I am not expecting a refrigerator anytime soon. And if they do show up tomorrow, I will be even more surprised if it actually the fridge that I bought.